TERMS & CONDITIONS
Last Updated: 29 Avril 2026
INTRODUCTION
Welcome to Digifinance Rwanda Ltd. These Terms & Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with and be bound by these terms.
If you do not agree with any part of these terms, you should not use our services.
ABOUT US
Digifinance Rwanda Ltd is a fintech and business services company providing digital finance solutions, payment services, and business support in Rwanda and across Africa.
SERVICES PROVIDED
We offer a range of services including:
- Money transfer services
- Mobile money and banking support
- SIM card registration
- Internet and connectivity services
- Website design and development
- Digital marketing services
- ICT training and digital literacy
- Business registration support
All services are subject to availability and may be updated or modified at any time.
USER RESPONSIBILITIES
By using our services, you agree to:
- Provide accurate and complete information
- Use our services only for lawful purposes
- Not engage in fraudulent or illegal activities
- Respect all applicable financial and regulatory laws
You are responsible for maintaining the confidentiality of your personal and transaction information.
PAYMENTS & TRANSACTIONS
- All payments must be completed before service delivery unless otherwise agreed
- Transaction fees may apply depending on the service
- Prices are subject to change without prior notice
Digifinance Rwanda Ltd is not responsible for delays caused by third-party financial systems or service providers.
REFUNDS & CANCELLATIONS
Refunds are handled according to our Refund & Returns Policy.
- Some services are non-refundable once processed
- Cancellation requests must be made before service initiation
- Approved refunds will be processed within a reasonable timeframe
THIRD-PARTY SERVICES
Some services involve third-party providers such as:
- Money transfer partners
- Telecom operators
- Payment platforms
Digifinance Rwanda Ltd is not responsible for the performance, delays, or policies of third-party services.
INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, and design elements, is the property of Digifinance Rwanda Ltd and may not be copied, reproduced, or used without prior written permission.
LIMITATION OF LIABILITY
Digifinance Rwanda Ltd is not liable for:
- Indirect or consequential losses
- Delays caused by external systems
- Errors resulting from incorrect information provided by users
Our liability is limited to the value of the service provided.
PRIVACY
Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal data and ensuring confidentiality.
SERVICE AVAILABILITY
We strive to ensure continuous availability of our services. However, we do not guarantee uninterrupted access and may suspend services for maintenance, updates, or technical reasons.
TERMINATION
Digifinance Rwanda Ltd reserves the right to:
- Suspend or terminate access to our services
- Refuse service in case of misuse or violation of these terms
GOVERNING LAW
These Terms & Conditions are governed by the laws of Rwanda. Any disputes arising from the use of our services will be subject to the jurisdiction of the courts of Rwanda.
CHANGES TO TERMS
Digifinance Rwanda Ltd may update these Terms & Conditions at any time. Any changes will be posted on this page and will take effect immediately.
CONTACT US
If you have any questions about these Terms & Conditions, please contact us:
Email: digifinance.rwanda.ltd@gmail.com
Phone: +250 787 890 526
